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Accessibility statement

Our commitment to a portal accessible to all citizens, in compliance with Act 229-2003 and WCAG 2.1 AA.

Commitment to accessibility

The Puerto Rico Traffic Safety Commission (CST) is committed to ensuring that its web portal is accessible to everyone, including people with disabilities, in accordance with Act 229 of 2003 of the Government of Puerto Rico.

Conformance level

This portal has been designed and developed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA, in accordance with the standards established by:

  • Act 229 of 2003 — Accessibility of Government of Puerto Rico websites
  • Section 508 of the Rehabilitation Act (federal)
  • Title II of the ADA (Americans with Disabilities Act)
  • WCAG 2.1 Level AA — Web Content Accessibility Guidelines

Measures implemented

To ensure accessibility, this portal includes the following measures:

  • Full keyboard navigation across all interactive components
  • Visible focus indicators (3px solid, 2px offset)
  • Touch targets of at least 44x44 pixels
  • Minimum color contrast of 4.5:1 for normal text and 3:1 for large text
  • Screen reader compatibility through ARIA landmarks, roles, and live regions
  • Support for high contrast mode and forced colors (Windows)
  • Respect for the user's reduced motion preference
  • Skip to main content link
  • Logical and structured heading hierarchy
  • Alternative text on all images
  • Labels associated with all form fields
  • Page language declared correctly (lang="es")

Compatible assistive technologies

This portal is designed to be compatible with the following assistive technologies:

  • NVDA and JAWS (screen readers for Windows)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • Keyboard navigation in all modern browsers

Known limitations

Although we make every effort to ensure accessibility, some areas may present limitations:

  • Third-party content (Contact Form 7 forms, Tutor LMS) may have limitations outside our direct control.
  • Linked PDF documents may not fully comply with WCAG 2.1 AA.

Report an accessibility issue

If you encounter any accessibility barrier on this portal, we invite you to contact us:

You can also report accessibility issues on Government of Puerto Rico websites through the accesibilidad.pr.gov portal.

Legal basis

This statement is issued in compliance with Act 229 of 2003 of the Government of Puerto Rico, which requires all government websites to be accessible to people with disabilities.

Commitment

The Puerto Rico Traffic Safety Commission (CST) is committed to making this portal accessible to everyone, including people with disabilities, in accordance with Act 229-2003, Section 508, and WCAG 2.1 Level AA.

Measures in place

  • Skip link to main content.
  • Semantic heading structure and ARIA landmarks.
  • Adequate color contrast for text and UI.
  • Full keyboard navigation and visible focus indicators.
  • Minimum 44×44 pixel touch targets.
  • Support for high contrast, forced colors, and reduced motion.
  • Forms with associated labels and announced error messages.

Known limitations

  • Third-party videos may lack Spanish captions.
  • Some downloadable PDFs may not be fully tagged.
  • The chatbot announces answers as plain text depending on the screen reader.

Feedback and assistance

If you encounter an accessibility barrier, contact us:

Email: comunicaciones@cst.pr.gov
Phone: 787-721-4142

We work to respond and fix reported issues within a reasonable time.

Last reviewed: July 2026.

Last updated: July 8, 2026